Services

Our Capabilities

Our technology expertise along with proven delivery methodologies, tools and processes ensure that you enjoy a seamless transformation without any business disruption or undue cost and time overruns. To build your transformation roadmap, we suggest you begin this journey with discovery or assessment.

Discovery: We are Listening

During Discovery we understand your business objectives and an accurate view of your IT environment. The overall results of the assessment are split into two main parts –

Health Result: Relates to the current state of the environment. Are the key components and services functioning the way they should, systems online and responsive, and so on.

Risk Result: Relates to the potential future state of the environment. Are there processes, documentation, and systems in place that would help mitigate future problems in the environment? This can include change control, monitoring, SLAs, training, and so on.

Based on the assessment findings, your IT goals, business impact and value for your organization, we establish a remediation plan. The plan is customized and prioritized to improve the Active Directory environment.

Infrastructure Maturity Continuum

We infuse the best practices, create a roadmap and transform your IT environment to a state of higher maturity to improve your services.

Level One: Disparate tools, standalone systems, non-standard technologies, processes, and procedures define this level.
Level Two: Infrastructure that has systems, tools, and processes in place but lacks standardization falls under this level. In the absence of standardization, ad-hoc decisions will be made to adapt digital transformation, and this can be more harmful than beneficial in the end.
Level Three: Tools and processes are in place, but the infrastructure may not be cost effective. It could be that data is stored in-house, and the cost of running a data center far outweighs the benefits.
Level Four: Infrastructure can be moved to the cloud and is ready for transformation. Also, legacy systems are replaced by platforms and applications, can be shifted to the cloud, without interrupting existing business processes.
Level Five: Maturity in IT infrastructure sees a complete integration of tools, technologies, processes, and practices.

Benefits

Standardize and streamline your IT services.
Prevent infrastructure sprawl with analytics.
Protect against data breach.
Reduce Total Cost of Ownership (TCO) and CapEx.
Automate and orchestrate your data center.
Improved overall SLAs (FCR, MTTR, cost/call etc.) and ability to respond to business.

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