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Managed IT Services
Managed IT Services
nibraas IT's managed IT services provides IT support to small and medium-sized medical practices as well as other business enterprises. Our managed services enable enterprises to free up resources and focus on their core businesses.
We believe in a personalized approach that is highly flexible allowing you to choose specific IT components to be managed by us. Service levels can be tailored that works best for your business.
Proactive Support
Proactive Support
Our monitoring systems are able to monitor your servers, network equipment for availability and detect potential hardware or software issues. Our preventive maintenance helps to reduce unscheduled downtime which could impact your business operation.
Onsite IT Support
Onsite IT Support
You can choose to opt for a resident engineer to be onsite in your company. You no longer need to deal with multiple parties or vendors as the resident engineer will manage the vendors on behalf. The resident engineer is also the single point of contact to manage all your IT services.
Service Desk
Service Desk
There is only one number to call. When problem arises, our service desk agents are able to offer immediate assistance via remote desktop support. For complicated problems, our engineers will be escalated to your office for onsite troubleshooting.
Experienced Team
Experienced Team
We have a team of engineers who can quickly identify and resolve your IT problems and issues. Complicated problems will be escalated to higher level support engineers for further troubleshooting and quick resolution.
Network Administration and Management
Network Administration and Management
SERVICES INCLUDED
SERVICES INCLUDED
Onsite and remote technical support
Service desk
Desktop and laptop support
Preventive maintenance
IT asset management and documentation
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